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Email signup section

The Email signup section of Local adds a newsletter form that saves subscribers as customers in Shopify admin.

Applies to: Local 4.2.1 and later. Added in: Local 1.0.0. Last checked: 2026-10-13 against Local 4.2.1.

The Email signup section adds a newsletter form in a card: an optional icon, a title, a text and an email field. Every email is saved in Shopify admin → Customers as a subscriber.

Where to find it: Online Store → Themes → Customize → Add section → Email signup

Email signup section on a dark background: a paper plane icon, the title Never miss an offer, an email field with a Submit button and a line of text about 10% off.

Content

  • Show icon shows a paper plane icon above the title, in the card text color.
  • Title is the heading of the card, for example "Sign up for our newsletter". Its tag is under SEO → Heading tag.
  • Text says why customers should subscribe, for example a discount or the kind of news you send. It supports bold, italic and links.

After subscribing, the customer sees a thank you message in place of the form.

Design

  • Custom card design sets the colors of the card: Background, Text, Border, Shadow, with Hide border and Hide shadow.
  • Section design sets the color or gradient behind the whole section, and Descrease top margin or Remove top margin to bring it closer to the section above.
  • Visibility shows the section on all screens, or only on desktop or mobile.

See General section styling for these shared groups.

Where do newsletter emails go?

To Shopify admin → Customers. Each email becomes a customer with the tag newsletter who accepts email marketing. Filter the customer list by that tag, or send campaigns to them with Shopify Email or a connected email app.

Can I connect the form to Mailchimp?

Not directly in the theme: the form saves subscribers in Shopify. Connect Shopify to Mailchimp (or Klaviyo and similar) with the provider's Shopify app, which syncs the customers who accept marketing.

If you want to connect the theme's newsletter with MailChimp, see Mailchimp integration.

Why do I not see new subscribers?

Usually because the email already belonged to a customer: Shopify updates that customer instead of adding a new one. Check Shopify admin → Customers and filter by Email subscription status. Test with an email you have not used in the store before.

All Email signup settings

Every setting, with its type and default.

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