Troubleshoot the cart
Troubleshoot the Local cart: additional checkout buttons that disappear, free shipping bar amounts, gift wrapping and cart notes.
Applies to: Local 4.2.1 and later. Added in: Local 1.0.0. Last checked: 2026-10-13 against Local 4.2.1.
Use this page when the cart drawer or the cart page does not behave as expected. Each answer names the setting to check in Theme settings → Cart, see Cart theme settings.
Why do the additional checkout buttons disappear?
Because Shopify creates them on the fly, for the payment methods you offer and the customer's profile, and they disappear after any change to the cart: adding an item, removing one or changing a quantity. Local cannot edit or restyle them. If they never show, check that Show additional checkout buttons is on and, for the cart drawer, that Drawer cart action buttons includes the "checkout" button.
Why does the free shipping message show the wrong amount?
Because Free shipping minimum amount is not the same as the free shipping rate in Shopify admin → Settings → Shipping and delivery, or it is not a plain number.
- Type the minimum as a number only (for example
50), in your store's default currency. - Local converts it for other currencies with the current exchange rate.
- Local compares it with the cart total after discounts.
- The message is information only; checkout uses Shopify's rates.
Can I set a different free shipping amount per market?
No. Local has one Free shipping minimum amount for all markets, converted to each currency. Local does not support a different threshold per market in the cart message. Shipping rates per market are set in Shopify admin → Settings → Shipping and delivery.
Why does the gift wrapping checkbox open a popup instead of adding the product?
Because the gift wrapping product has variants, or Theme settings → Product card → Always open quick buy modal is on. Local adds the gift wrapping with its quick buy, which opens the Quick view popup in both cases. Use a gift wrapping product without variants and keep that setting off.
Why does the gift wrapping checkbox not show?
Because no product is selected in Theme settings → Cart → Gift wrapping → Product, or the product is not available on the Online Store sales channel. The checkbox shows in the cart drawer and on the cart page, not in the popup notification.
Why can customers check out without accepting the terms?
Because the terms checkbox only blocks the Checkout button. Express checkout buttons, shown with Show additional checkout buttons, skip it. Turn the additional checkout buttons off if every order must accept the terms in the cart.
Why is there no note field in the cart?
Because Enable cart notes is off. Turn it on to add a note field to the cart drawer and the cart page. With Make notes & discount fields collapsible inside cart drawer on, the field is folded in the drawer: customers open it first.
Related pages
- Cart theme settings: cart type, notes, discounts, terms, free shipping and gift wrapping.
- Cart page: the Cart section on the cart page.
- Product card theme settings: Quick buy and the Quick view popup.
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