Share a theme preview or storefront password
Share a preview link of an unpublished theme, your storefront password or your collaborator code, so others or Krown support can see your store.
Applies to: All Krown themes. Last checked: 2026-10-13.
Before you publish a new theme, you may want feedback from others or help from Krown support. A preview link shows an unpublished theme to anyone with the link; the storefront password and the collaborator code give access to a closed store.
Where to find it: Shopify admin → Online Store → Themes for preview links; Shopify admin → Online Store → Preferences for the storefront password
Share a theme preview
Open your theme library
Open Shopify admin → Online Store → Themes.
Preview the theme
Select the … menu on the unpublished theme you want to share, then Preview.
Copy the link
In the preview bar at the bottom of the page, select the share (link) button. Copy the link and send it.
You cannot share a preview link of your published theme: send your store address instead.
Share your storefront password
A store in private mode (for example during a Shopify trial, or before launch) asks for a password. Krown support cannot see your store without it.
Find it in Shopify admin → Online Store → Preferences, in the Store access section: with Private mode on, the password is in the Password field.
Share your collaborator code
The collaborator code is a 4-digit code that lets Krown support request access to your store, so it can debug or fix a theme bug faster. You approve the request first. See Find your collaborator code.
How long does a preview link work?
For a limited time set by Shopify. When a link stops working, create a new one the same way; a new link does not break older ones. A preview of a password-protected store also needs the storefront password.
Related pages
- Find your collaborator code: let Krown support request access to your store.
- Troubleshoot store issues: first steps: what to check before you contact support.
Shopify related FAQ
Answers to questions about things Shopify controls, not the theme: checkout, filters, currency format, default texts, theme licences and refunds.
Find your collaborator code
Your collaborator code is a 4-digit code that lets Krown support send a request to access your store. Find it in Shopify admin settings.